When you’re in the market for packaging equipment and machinery to add to your production line, you have the option to purchase from a vendor who sells new equipment or one who sells used equipment. While your first instinct may be to purchase from the new vendor, the used vendor may be the better choice. If you’re on the fence as to who you should be buying equipment from, here are some reasons why buying from a used vendor is more beneficial to you and your business.
More Thorough Knowledge of Products
When you purchase from a new machinery vendor, you’re purchasing from people who may not know the ins and outs of either the machinery or the industry you’re in and what your intended use of the machine is. This means that they may not know the best product to suggest for your uses—while it’s important that you do some research on your own, you should also be able to count on sales associates and customer support staff to help you make an informed decision. If someone is simply selling a product and doesn’t necessarily have full working knowledge of it, you may find yourself in a bind.
Ability to Advise on Potential Problems
Used machinery purveyors will also be able to help you in times of distress—should, for any reason, the machine you have need repair or maintenance, people who work for a used vendor will better understand how to explain what needs to be done or how to troubleshoot your machine so you can get it back in full working order. When you need replacement parts either for the machinery you already have or the machinery you purchase from a used vendor, they’ll be able to confidently ship the correct product so that your downtime is as small as possible.
Creating a continual business relationship is just one of the perks of dealing with a used packaging equipment vendor. If you’re on the fence between buying new or used, you should absolutely consider buying used.